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Our Guarantee

Zest Lighting offers a full refund (excluding our outbound shipping cost) or exchange for change of mind purchases within a 30 day period with proof of purchase (website order confirmation email).

Should your goods be faulty or damaged upon receipt, we will offer a full refund or exchange in accordance with its obligations under the Competition and Consumer Act 2010 (Cth) (“Act”) - Please refer to our Warranty page for more info. 

To initiate the return process, please send an e-mail to info@zestlighting.com.au, clearly stating your situation and specifying the product(s) you would like to return.

Please note:

  • Products that have been installed cannot be returned for a change of mind refund/exchange
  • Products that have been used cannot be returned for a change of mind refund/exchange 
  • Products must be in its original box and in a resaleable condition
  • Customer pays for returns shipping and is responsible for its safe arrival back to our warehouse
  • All returned items, must be sent via a registered and insured shipping service that requires signature on delivery (eg. Australia Post, Fastway Couriers, TNT, etc)
  • If you have purchased an item that was offered with “free delivery”, then the standard delivery fee that “would have been charged” will be deducted from the refund
  • If you have purchased an item that was offered with “flat rate fee”, then the actual delivery fee that was charged by our courier will be deducted from the refund
  • Products may differ from those pictured on the website due to natural variations in colour/finish and scale of the image

To the extent permitted by law, Zest Lighting:

  • limits its obligations and liability for the repair, replacement or refund of the purchase price of any goods to its obligations under the Act;
  • is not liable for any contingent, consequential or punitive damages arising in way whatsoever in relation to the use of any goods; and
  • is not liable for any claim, loss or expense incurred by any person resulting from the delivery, non-delivery or return of any goods.

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Zest Online Pty Ltd T/A Zest Lighting ABN: 95 604 181 606. Privacy Policy . Terms & Conditions



Zest Lighting replica designer lighting, designer pendant lights, designer wall lamps, designer floor lamps and designer table lamps are NOT manufactured or approved by, or affiliated with, or endorsed by the original designers or manufacturers