Payment, Shipping and Returns
PAYMENT INFORMATION
Zest Lighting accepts the following secure payment methods:
- Credit & Debit Cards (Visa, Mastercard, American Express)
- PayPal
- AfterPay, Klarna & Zip Pay
- Direct Deposit Payments
All transactions are protected with SSL encryption, ensuring the highest level of security.
For full details, visit our Payment FAQs or Contact Us.
SHIPPING & DELIVERY
We offer FREE shipping for metro areas on orders above $99. Non-metro areas and smaller orders may incur a shipping fee.
Estimated delivery times:
- Sydney, Melbourne, Brisbane, ACT: 1-5 business days
- Regional NSW, VIC & QLD: 3-7 business days
- Perth, Adelaide: 5-7 business days
- TAS, Regional SA, WA & NT: 7-10 business days
For an exact shipping cost, enter your postcode in our Shipping Calculator.
Once dispatched, you'll receive tracking details via email.
Delivery Inspection: Please inspect all items within 7 days of delivery and notify us of any transit damage or missing parts within this timeframe. Claims made after this period may not be accepted, as damage can occur after delivery.
For full details, visit our Shipping & Delivery page.
RETURNS & REFUNDS
We accept returns within 30 days. A 10% restocking fee may apply. See our Returns Policy for full details.
ORDER TRACKING
Once your order has been dispatched, you will receive a tracking email with a tracking number.
If you do not receive tracking information, please contact our team, and we will assist you.
SECURITY & PRIVACY
We use SSL encryption and do not store credit card details. Read our Privacy Policy.