Warehouse Information
1. SHOWROOM & WAREHOUSE PICKUP
Book an appointment to collect your order at our Minchinbury (Sydney) or Melbourne warehouse. Products are stored in their original packaging rather than on display; for orders in progress, we can arrange a brief viewing of certain items on request (availability varies by warehouse).
2. WHY WE DON'T HAVE A SHOWROOM
We do not have expensive showrooms or physical stores to display all our lights. Without these extra costs, we are able to offer high-quality designer lighting at the most affordable prices.
By connecting you directly with designers, manufacturers, and wholesalers online, our business model saves you up to 70% compared to traditional retailers—making great lighting design accessible to everyone.
3. HOW WE HELP YOU CHOOSE
To compensate for not having a showroom, we strive to provide the most detailed product information available on our website. Each designer piece includes:
- High-quality images
- Detailed product descriptions
- Full specifications and technical profiles
Additionally, our Australian-based customer service team is available to answer any questions. If that’s not enough, we offer a 30-day 100% money-back guarantee to ensure complete satisfaction.
4. HOW TO BOOK A WAREHOUSE PICKUP
To organize an appointment to view and pick up your order from our Minchinbury warehouse (Western Sydney), please complete the contact form below or email us with the following details:
- Order number
- Preferred date and time for visit
- Contact details (email and phone number)
Once we receive this information, we will send you an invitation to our warehouse.
Design your space with Zest.