Payment, Shipping and Returns Information

Payment Information Close this window

Payment Methods

Zest Lighting accepts a great variety of payment methods via our secure checkout page: Credit and debit cards (Visa, Mastercard), PayPal and Direct Deposit Payments. 

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When you are ready to purchase your items in your cart, just click the Proceed to Checkout button and then fill the order form to complete your order.

When paying via PayPal, you will be directed to the PayPal site to pay for your order. What is PayPal? Once this transaction is complete, you will then return to Zest Lighting with an order confirmation page.

When paying via Direct Deposit, please ensure that you include your order number as reference. We will dispatch once payment has cleared. 

Payment Security

Zest Lighting uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. This is the most secure technolgy available and is industry standard.

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Privacy Policy

We are highly committed to keep your privacy safe and work hard to ensure that your details are secure and will not be released to any other party. To learn more about how we keep your details safe, please see our Privacy Policy.

More Questions? Please send us an email to info@zestlighting.com.au.

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Shipping & Delivery Close this window

Shipping Cost

FREE SHIPPING to metro areas in Australia (i.e. capital cities and surrounding areas). Excludes Perth and Hobart.

$29.95 flat rate shipping for all non-metro areas.

To check which zone your postcode falls under, add the item to your cart and then type in your postcode on your shopping cart page. For large bulky orders, please email for a custom quote or we will update you after order.

Shipping Time 

We endeavour to process and ship orders to our customers as quickly as humanly possible. In most cases, orders are shipped within 2 business days of the order being placed by you online.

Destination Estimated Shipping Time
Sydney, Melbourne, Brisbane, ACT 1-5 days
Regional NSW, VIC & QLD 3-7 days
Perth, Adelaide 5-7 days
TAS, Regional SA, WA & NT 7-10 days

 

*Please note that these are estimates and our carriers will endeavor to meet these on all occasions; however please allow up to 10 business days for all deliveries.

Tracking

When your order is dispatched, we usually send you an email confirmation with tracking information. In some cases, your email confirmation may not include specific tracking information. In such cases, you can request for tracking information via email or login to your account and track you order from there.

More shipping information

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Returns & Refunds Close this window

Zest Lighting offers a full refund (excluding our outbound shipping cost) or exchange for change of mind purchases within a 30 day period with proof of purchase (website order confirmation email)*.

If you wish to return an item you've purchased from us, please email our office on info@zestlighting.com.au and provide our staff with your order number (on your tax invoice) and the item that you would like to return. Please refer to our guarantee page to see our full return policy.

*some items are excluded for change of mind returns and are marked in the description or specifications tab of the product page.


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